Jacquie Poole | Claims Manager
Jacquie has worked in the insurance industry for 16 years in a wide variety of roles, including sales, customer services and claims.
She was initially involved with life assurance, but on moving to Cheltenham in 1984, Jacquie became a claims handler, quickly earning a promotion to become a senior claims handler for a general insurance company handling home, motor, and travel and equine insurance claims. After a few years of bringing up her children, Jacquie returned to employment working with children with special needs within a primary school, which she found hugely rewarding.
In 2005 Jacquie joined Towergate Insurance, where she specialised in park home and caravan sales and customer service, a role which enabled her to become very conversant with park home residents and caravan owners. Her experience and knowledge earned her a move to the claims department and promotion to team leader of the park home claims team. Jacquie joined the business at the outset as Claims Manager and does a wonderful job looking after all aspects of our claims handling, which consistently receives very high customer reviews.
t. 01242 505849 e. claims@pbinsurance.co.uk