24 Hour Emergency Assistance Service

Many park home residents are elderly and vulnerable and many residential parks are in isolated rural locations where it is often difficult to find a competent tradesman.

The park home policies available from Paul Baker Insurance Services include a 24 hour Home Emergency Assistance Service which ensures that a trusted, reputable and qualified tradesman will attend at your home in the event of an emergency. This could be anything from, a complete heating failure, the failure of door or window locks rendering the home insecure or even a blocked toilet pipe.

This is a real peace of mind service and we recently received this endorsement from a very happy couple who live at Willow Way in Cambs. “We would just like to say how impressed we were with the service we had today (23 April 2020), with regard to our blocked toilet. Firstly James was helpful and soon arranged a call back, this was Metro Plumb, Dale arrived and we were very impressed with his professionalism and amicable manner, he dealt with the emergency and got us back on track so we could use our toilet without worrying about the consequences.”

Our policies allow up to 3 call outs per year and cover the first £250 or £1000 of the call out depending upon the policy you have.

Got a question?

If you have any questions about this service or would like to discuss our cover, please feel free to call the team at PBIS on 0800 038 5082 or email us we’d be happy to help.

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